Frequently Asked Questions

These are some of the questions we have been asked when talking to prospective customers...

Q: Why should I buy this software in the current economic climate?

A: Because it can save you money!  You may have been thinking of hiring someone new to help with the myriad of jobs you have to do or paying existing employees overtime to get those bills out.  Once the data has been entered (and you only need to do it once) producing bills really is as easy as clicking your mouse button.  Monitoring the bills for payment and taking and logging payments is just as easy.  What used to take you days or even weeks (our first customer spent the best part of a month twice a year just writing out bills!) will now be finished in hours - including printing the bills and putting them in envelopes.  Even printing address labels is now super quick!  Why pay someone else when you can get the job completed and be on to something else?

Another money saver is more subtle - if you get the bills out quicker, you potentially get payments into the bank quicker.  In the right account, that's more interest!

With Caravan Storage Manager, you can quickly see the invoicing value of caravans on your site, so planning becomes easier.


Q: Aren't computers and software difficult to use?

A: Not at all!  This software has been specifically designed to be easy to use for people with little or no computing experience.  It was first written in 2000 and has been improved beyond recognition since then, based on our customers' feedback.  All versions before this were fully customized to each customer's requirements.  You are now getting the full benefit of their experience!

A comprehensive, illustrated User Guide with over 90 pages is provided, in PDF format, with the software.  Help is always at hand by emailing support@diversityprojects.co.uk, describing what the problem is in as much detail as possible.  We aim to respond as quickly as possible and certainly within 24 hours.

Q: I'm still not convinced.  Can I see the software working on a Caravan Storage Site or talk to someone already using the software?

A:
Yes, of course!  Send an email to enquiries@diversityprojects.co.uk and we'll put you in touch with a Storage Site owner, who is also a CaSSOA member, who will be pleased to answer your questions or invite you to visit the site at your convenience.